More and more of us are choosing to receive our bills using BPAY View, as paper-based bills become a thing of the past. If you’re not familiar with it, BPAY View is an electronic bill presentation service that allows consumers to receive their bills through online and mobile banking sites.

It’s a secure, convenient way for consumers to receive their bills in an increasingly paperless world. Which is why it’s not surprising its popularity continues to increase. Let’s take a look at some stats.

  • A total of 58 financial institutions offer BPAY View, which covers 94 per cent of the payer market. So if you’re a biller, chances are your customer’s financial institution will offer the functionality to send their bills via BPAY View.
  • There are 217 billers that allow their customers to receive their bills with BPAY View, including 123 that signed up last year. Most of the major telcos and utilities offer BPAY View to their customers. One of the most recent businesses to offer BPAY View is American Express.
  • There are now more than two million registered bills.
  • 21% of all Australian bill payers have registered for a bill via BPAY View*

There is a host of benefits to billers that offer BPAY View. It positions the business as being environmentally friendly, because there’s no need to print and post bills to customers who elect to receive their bills with BPAY View. This delivers a reputational benefit, helps businesses to achieve their sustainability objectives and improves customer engagement. It also cuts costs and produces better organisational efficiencies.

Click here if you’d like to find out more about how BPAY View can benefit your business.

*2014 Usage & Attitude Study


Published by BPAY Pty Ltd.  BPAY is offered by over 150 Financial Institutions. Contact your Financial Institution to see if it offers BPAY and to get the terms and conditions. This is general advice – before using BPAY please review the terms and conditions and consider whether BPAY is appropriate for your personal circumstances.